A return may occur when:
Customers may be responsible for additional return delivery fees.
If delivery cannot be completed, drivers must return the parcel to the original sender or vendor.
Drivers must follow platform instructions before initiating a return.
Return deliveries may be compensated according to Movexy payout rules.
Vendors must accept returned items when delivery fails or when customers reject the delivery.
Product quality disputes remain the responsibility of the vendor.
Movexy handles only logistics and delivery operations.