By using Movexy services, customers agree to comply with all platform policies and applicable laws.
Customers must provide accurate pickup and delivery information and must not send prohibited or illegal items.
Delivery fees must be paid via supported payment methods including mobile money, bank transfer, or other approved options.
Orders cancelled after driver assignment may incur cancellation charges.
Movexy is not responsible for delays caused by traffic, weather, or incorrect addresses.
Drivers must possess valid identification, driving license, and vehicle documents where applicable.
Drivers must deliver items safely, follow route instructions, and maintain professional conduct.
Drivers receive payouts based on completed deliveries minus service commission.
Earnings may be withdrawn through supported payout methods such as bank transfer or mobile money.
Movexy reserves the right to suspend drivers involved in fraud, misconduct, or unsafe behavior.
Vendors must ensure all listed products or services are legal and accurately described.
Vendors must prepare orders promptly to ensure timely pickup and delivery.
Vendor payouts may be processed periodically after deducting platform commission.
Refunds may be issued in cases of failed delivery, product issues, or cancellations according to platform policies.
Partners may include logistics providers, business affiliates, or integration partners.
Payment structures and commissions will be governed by individual partnership agreements.
Partners must comply with all Movexy operational guidelines and applicable laws.
Movexy may terminate partnerships if agreements or platform policies are violated.